1. Introduction
Welcome to Prime Crackers! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our website and our services related to the sale and delivery of fireworks, crackers, and related products.
2. Eligibility
Prime Crackers only accepts orders from users aged 18 years and above. By using our website, you confirm that you are legally eligible to purchase and possess fireworks under Indian law.
3. Legal Compliance
In accordance with the Supreme Court of India's ruling, the online sale of fireworks is prohibited. Therefore, Prime Crackers does not offer direct online transactions for fireworks. All orders placed on our website are considered inquiries, and we will confirm each order via phone before proceeding with delivery. There is no online payment gateway on our website. Our products are sold only after confirming the order with the customer via a phone call
4. Order Process
Customers can browse our products and submit their desired items through the order form on our website.
Upon receiving an order, we will contact the customer to confirm availability, pricing, and delivery details
No payments are accepted through our website. Payments are processed, once the order is confirmed.
5. Delivery
We deliver our products through trusted delivery partners within the regions of Chennai, Tiruvallur, Kanchipuram and Chengalpattu.
Delivery times and charges will be confirmed during the order confirmation call.
Prime Crackers reserves the right to cancel orders in cases where delivery is not feasible.
6. Product Usage
By purchasing from Prime Crackers, customers agree to use the fireworks and crackers responsibly and in accordance with applicable laws, including noise pollution and safety regulations.
7. Returns and Refunds
Due to the nature of our products, all sales are final once the customer confirms the order via phone. No returns or refunds will be entertained except in the case of defective or damaged products at the time of delivery.
8. Cancellation
Customers may cancel their order at any time before confirming it over the phone with our team. Once an order is confirmed, cancellation is not allowed.
9. Liability
Prime Crackers is not liable for any injuries, damages, or losses arising from the misuse of fireworks. Customers must ensure that they use the products in a safe and legal manner.
10. Changes to Terms
Prime Crackers reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the website implies acceptance of the new terms.
